The usage of and purchases from this website is subject to the following terms and conditions:

All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Throughout the following terms and conditions, the term "www. exotichaircollection.com or "us" or "we" or "the company" or "the website" refers to the owners of the website, Exotic Hair Collection. Whereas, the term "you" or "your" or "customer" or "client" refers to the user or viewer of this website. Your purchase from or usage of www.exotichaircollection.com implies that you have read and accepted these terms and conditions.

Payment Terms
We accept payment through PayPal and phone orders only. In the case of PayPal payments, we only accept payments from those with PayPal confirmed/verified addresses to protect our customers from fraudulent purchases made.

Out of Stock Product
We do not accept back orders for products. If an order is accidentally placed for an out of stock product, we will contact the customer by email and give you the option of choosing a different product or a refund. We only cancel orders and provide refunds for items that are not in stock at the time of order placement.

Order Cancellation
Orders cannot be cancelled once submitted through PayPal.

Returns Policy
Please refer to our shipping/policies page

Natural Hair Texture
Because we sell virgin natural hair, there will be texture differences due to the organic nature of our products, which are grown naturally from donor scalps...not manufactured in a factory!

Natural Hair Color
We only ship natural Hair colors. These colors are natural black and various shades of brown.

Failed Delivery, Incorrect Shipping Address, and Refused Shipment
We only mail our products to PayPal confirmed addresses.

If an order is returned to us due to a failed delivery, incorrect shipping address, or refused shipment the order will become the property Exotic Hair Collection.

Lost Shipments
All packages are insured and tracking numbers are provided from our shipping carriers. In the case of a lost shipment, a complaint will be issued to the shipping carrier employed to mail the order.

Changes to Terms and Conditions
Exotic Hair Collection reserves the right to change these terms and conditions and prices as it sees fit without notification.  It is the customer's responsibility to read and understand the terms and conditions before placing an order and to check for changes.